Your privacy is extremely important to us. To show our commitment to protecting your personal information, we have compiled this Privacy Policy. It outlines how we safeguard your data when you use our website. We reserve the right to update or add new services to this Privacy Policy in the future, and any changes will be reflected on this page. Kindly read it thoroughly.
One Day Korea uses this policy to let you know how your personal data will be gathered, managed, used, stored, transferred, or disclosed. This Privacy Policy applies only to information you have shared with us through www.onedaykorea.com.
We collect information primarily to improve our service delivery, manage your bookings efficiently, and enhance your overall experience on our platform. We want you to access One Day Korea's tours, services, and features with ease.
When you browse our website without signing up or booking, you remain anonymous to us. However, if you choose to create an account, make an inquiry, or book a tour, we collect your personal information. This is necessary to manage your reservations, provide tour updates, and contact you if needed. We consider personal information to include, but not be limited to: your full name, phone number, email address, and billing or physical address. (For certain tours, we may also require details such as passport information or dietary requirements, which will be requested at the time of booking.)
Regarding Payment Information:Please note that One Day Korea does not directly collect, process, or store your full credit card details on our servers. When you make a booking, your payment information is securely processed by our authorized third-party payment gateways (e.g., PayPal, Stripe), which comply with strict industry security standards.
We use both identifying and non-identifying data to improve our website and customize your experience. For instance, we may use your email to send booking confirmations, tour instructions, and promotional newsletters. You may unsubscribe from promotional emails at any time.
Log data is automatically recorded by your browser and may include your computer's Internet Protocol (IP) address, ISP data, language, date and time of your visit, pages visited on our site, time spent on those pages, and how often you visit us. We use this data solely to enhance our services and website functionality.
A cookie is a small data file stored on your computer's hard drive. We utilize cookies to remember your preferences and improve site navigation. If you prefer not to accept cookies, you can alter your browser settings to decline them; however, this may limit your ability to use certain features of our site.
When you create an account with us, you are allowing us to set up a profile to manage your past and current reservations. Your account profile will indicate your name and basic contact details. You have the right to review and alter your profile information at any time by logging into your account or contacting us.
However, we will never sell or rent your personal identification information to third parties for their marketing purposes. Any third party that accesses your data for operational support is also bound by confidentiality agreements and the terms of this Privacy Policy.
We cannot refuse government entities your personal information if it is necessary for a legal process, court order, or national security. Additionally, to protect One Day Korea, our employees, and our customers, we may disclose personal details to our insurers or legal advisors when necessary.
If you wish to close your account, please contact us, and we will delete your data unless we have a legitimate legal or business reason to retain it (e.g., accounting records of past bookings). Note that any public tour reviews you may have submitted will remain visible on the site even after your account is deleted, though they can be anonymized upon request.
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, such as managing your bookings, complying with legal and tax obligations, resolving disputes, and enforcing our agreements. Once your information is no longer needed, it will be securely deleted.
We take serious measures to protect your personal information from unauthorized access. Our website uses SSL (Secure Socket Layer) encryption technology to safeguard data transmitted over the internet. Despite these measures, no system is entirely foolproof, so we advise you to protect your account password. Should you have any security concerns or questions, please let us know.